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28 years of Customer Services


Windhoek, 4 February 2016 – In this day and age where climbing the corporate ladder is what most new employees are focused on its always refreshing to meet someone who has been at their trade for over 28 years and still takes pride in it.

Dear esteemed partner and client,

Namibia Wildlife Resorts (NWR) will be present at the Tourism INDABA 2014 in Durban, Albert Luthuli Convention Centre (Durban ICC), and the Durban Exhibition Centere, South Africa, from 10 - 12 May 2014.

 


Dear esteemed partner and client,

Namibia Wildlife Resorts (NWR) will be present at the Namibia's first annual Kiss the Bride Namibian Wedding Expo, taking place on the 18 & 19th April 2014 (Easter weekend) at the Swakopmund Hotel and Entertainment Centre

 


On behalf of the Board of Directors of Namibia Wildlife Resorts, it gives me great pleasure to inform you that the Honourable Minister of Environment and Tourism Hon. Uahekua Herunga has appointed our third Board of Directors since the implementation of the Cabinet-endorsed Turn-around Strategy. The event took place on 10th January 2013 at the Head Office of the Ministry of Environment and Tourism.



The Namibia Wildlife Resorts (NWR) recently donated Corporate Outfits (Shoes, Pants, Shirts, Jacket and Caps) to Bullet Ya Kaoko, the sole musical representative of Namibia at the World Cup taking place from 12 June 2014 - 13 July 2014 in Brazil. The total value of the donation is N$ 47 697.10.


After thorough research, NWR saw the need to introduce two more cards that will speak towards our clients travelling habits.



In our quest to expose our camps to an international audience, Namibia Wildlife Resorts (NWR) will be hosting a Chinese media delegation consisting of five journalists in order to leverage the opportunity of the 2014 Namibia Tourism Expo, which will be held from 4th to 6th June 2014.

Namibia Wildlife Resorts recently received a visit from 2014 NAMA Male Artist of the Year Gazza. Gazza came to receive his NWR Prize from Zelna Hengari (Acting Managing Director) which is a weekend for two at any of our Resorts.


NWR MD


Windhoek, 16 July 2014 – Namibia Wildlife Resorts (NWR) is proud to announce the appointment of Ms Zelna Hengari as the Managing Director as of the 16th of July 2014.

Duwisib Castle
L-R Namibia Tourism Board (NTB) CEO - Mr. Digu -Naobeb and NWR Managing Director - Ms. Zelna Hengari.


Maltahohe – Hardap Region, 2 August 2014 – After months of renovations by an internal team, Namibia Wildlife Resorts (NWR) officially re-introduced Duwisib Castle back onto the market on 1 August 2014 with the purpose of giving individuals the opportunity to be accommodated in a 19th century Castle.


Windhoek, 16 August 2014 – Namibia Wildlife Resorts (NWR) intends to bring an interesting twist to this year’s Ongwediva Annual Trade Fair (OATF) from the 23rd of August to 31st August 2014. Visitors are encouraged to visit us at the Queen Hall at stand 37 and 38.

NWR Settles Wages


Windhoek, 15 September 2014 – Namibia Wildlife Resorts (NWR) and Namibia Public Workers Union (NAPWU) are delighted to announce the finalisation of the wage negotiations that concluded on the 24th of July 2014 with the final salary agreement being approved on the 12th of September 2014.



Windhoek, 17 September 2014 – After successfully re-introducing two new NamLeisure cards (NamLeisure Plus and NamLeisure Family) at the Ongwediva Annual Trade Fair (OATF), Namibia Wildlife Resorts (NWR) will do the same at the Windhoek Industrial and Agricultural Show from 26 September to 4 October 2014 in the Presidential Hall.

Windhoek, 8 October 2014 – With the re-introduction of Gross Barmen set to take place on 1 December 2014, Namibia Wildlife Resorts (NWR) decided to invite individuals who fancied an opportunity to work at Gross Barmen that is being said is going to become the leading resort in the Otjozondjupa Region.


Windhoek, 18 October 2014 – In keeping up with the modern times, Namibia Wildlife Resorts (NWR) spent four months revamping its website to cater for the ever changing customer needs. We are delighted to mention that the new website will allow our diverse international customers to translate the English content on our website into their own languages to improve understandability. The website www.nwr.com.na will go live this coming Monday (20 October 2014).

Windhoek, 23 November 2014 – With the recent good news from lonely planet rating Namibia as the second best travel destination for 2015 after Singapore, Namibia Wildlife Resorts (NWR) along with the Turkish Embassy decided to embark on an initiative to invite Turkish tour operators for a familiarisation visit. The tour operators arrived today and will depart on 28 November 2014.


Okahandja
Zelna Hengari, NWR MD assists during the clean up campaign.

Windhoek, 8 January 2015 – With the holiday season slowly coming to an end for many of us, Namibia Wildlife Resorts (NWR) cannot hide its excitement at the rate Namibians explored our camps and resorts throughout the country. Between 16 December 2014 up until 31 December 2014, most NWR camps and resorts were full.


Windhoek, 20 January 2015 – Over the past weekend (16 January up until 18 January 2015), Namibia Wildlife Resorts (NWR) held its first quarterly management retreat for the year at its Khorixas Restcamp along with some colleagues from the Ministry of Environment and Tourism.

Windhoek, 29 January 2015 – With the ushering of new leadership at Namibia Wildlife Resorts (NWR), notable improvements have started showing at the different resorts in addition to the improved customer service. These notable improvements have not gone unnoticed locally and internationally. On 2 February 2015, NWR will be receiving an International Hotel & Restaurant Quality Award from the Global Trade Leader’s Club in Madrid, Spain.


Windhoek, 17 February 2015 – In what can be described as a great start to the year, Namibia Wildlife Resorts (NWR) was presented with the Diamond Arrow award from PMR Africa on 16 February 2015 as the leading organisation in tourism and conservation enhancement in Namibia.

Windhoek, 20 February 2015 – With winds of change set to dawn upon us on 21 March 2015, Namibia Wildlife Resorts (NWR) saw the need to give back to the Namibian nation for the continued support. As a way to say thank you, NWR will be offering 75% discount at all its 19 resorts spread across the country excluding campsites for the month of March for Namibian and SADC residents.


Windhoek, 24 February 2015 – In today’s world, there is no price one can put towards the health and safety of its employees and clients. With this background, Namibia Wildlife Resorts (NWR) saw the need to implement a program run by ATA (Action Training Academy) International that focuses on Health and Safety Management. The implementation is set to start from 1 March 2015 to 28 February 2016.

Windhoek, 26 February 2015 – Smartphones have significantly taken over how we communicate in today’s world. With over 1,2 million applications in the iTunes store, Namibia Wildlife Resorts (NWR) saw the need to officially launch its own Android and iPhone application. The application can be downloaded for free in the Google Play or iTunes store by searching for NWR.


Windhoek, 15 March 2015 – One cannot over emphasise the importance climate plays in ensuring our sustainability. It is for this reason that Namibia Wildlife Resorts (NWR) decided to come on-board at this year’s FNB Global United Kick tournament that will be held in Outjo on 28 March 2015.

Windhoek, 23 March 2015 – In what can be described as a breakthrough to the international market, Namibia Wildlife Resorts (NWR) will be receiving two international awards for its pro-active marketing brand awareness campaign. Today in Berlin, NWR will receive The Global Award for Perfection, Quality & Ideal Performance from the French-based Otherways Management & Consulting Association.

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