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15 July 2020

 

AMENDED NWR CANCELLATION / REFUND POLICY FROM MAY 2020 UNTIL FURTHER NOTICE

 

This notice follows the revised cancellation policy titled “Corona cancellation policy from March 2020 until further notice” dated 16 March 2020. Due to the COVID 19 pandemic, and the subsequent imposition of global travel restrictions as well as the State of Emergency by the Namibian Government, NWR is unable to process any refunds until the State of Emergency is lifted.

 

Effective 15 July 2020, we have implemented the following amendments to our cancellation policy, including some clarification and further explanation of existing procedures, which will remain in force during the State of Emergency declared by the Namibian Head of State.

Individual and FIT Tour Operator bookings:

For existing reservations made prior to June 1, 2020, for stays until 31 October 2020, NWR will allow:

For new reservations made between June 1 and 31 October 2020, for any future arrival date at any NWR resorts, we will allow:

 

Tour Operator Groups, Series and MICE bookings:

For existing and new reservations for groups and/or meetings & events until October 31, 2020 (or the end date of COVID 19 travel restrictions / State of Emergency) at any NWR resorts, NWR will allow:

 

NWR reserves the right to make changes to this amended Cancellation Policy terms and conditions at any time and will keep you informed.

 

 

 

________________________

Matthias Ngwangwama Dr.

Managing Director